Terms of Service

Welcome to Signpost. These Terms of Service (“Terms”) form a legally binding agreement between you and Matrix Studios Software (“Signpost,” “we,” “our”) governing your access to and use of our website, demo application, and any related services (together, the “Platform”).

By accessing or using Signpost, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

1. Eligibility

You must be at least 13 years old to create a Signpost account. If you are between 13 and 18, you represent that you have your parent or guardian’s consent to use the Platform, or that your use is supervised by your educational institution. Users under 13 may only access Signpost with verifiable parental or guardian consent in compliance with COPPA.

If you are using Signpost through a school or educational program, the administrator of that program may have entered into a separate agreement with us that governs your use and may override portions of these Terms.

2. Your Account

You are responsible for keeping your login credentials secure. Signpost is not liable for any unauthorized activity that occurs under your account. If you suspect that your account has been compromised, notify us immediately at [email protected].

You may close your account at any time by contacting us. Upon closure, we will delete your personal data in accordance with our Privacy Policy.

3. Acceptable Use

Signpost is an educational platform. You agree not to:

• Reverse-engineer, decompile, or attempt to extract the source code of our computer vision models or proprietary systems.
• Use the Platform to develop a competing product or service.
• Transmit malware, exploit vulnerabilities, or attempt unauthorized access to our infrastructure.
• Use automated scripts, bots, or scrapers to access the Platform in a manner that exceeds reasonable personal use.
• Misrepresent your identity or impersonate another person.
• Upload, post, or transmit content that is unlawful, harmful, threatening, or otherwise objectionable.

We reserve the right to suspend or terminate accounts that violate these terms, with or without prior notice depending on the severity of the violation.

4. Intellectual Property

The Signpost name, logo, website design, computer vision models, curriculum content, and all underlying technology are the property of Matrix Studios Software or its licensors and are protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for personal, educational purposes. This license does not include the right to modify, distribute, or create derivative works based on our content without prior written permission.

Some of our code is open source and available on GitHub. Open-source components are governed by their respective licenses, which take precedence over these Terms for those specific components.

5. User-Generated Content

If you provide feedback, suggestions, or bug reports, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and incorporate that feedback into the Platform. You won’t be compensated for feedback unless separately agreed in writing.

For clarity: hand landmark data collected during your practice sessions is governed by our Privacy Policy, not this section. We de-identify landmark data before using it for model training.

6. Disclaimers

Signpost is provided on an “as is” and “as available” basis. We make no warranties — express or implied — regarding the accuracy, completeness, or reliability of our sign-recognition technology or curriculum content.

While we strive for high accuracy, computer vision is an evolving field. Our feedback should be treated as a learning aid, not a medical, therapeutic, or professional certification tool. Signpost is not a substitute for working with a qualified ASL instructor or interpreter where professional proficiency is required.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Matrix Studios Software, its founders, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform. Our total liability for any claim arising from these Terms is limited to the amount you paid us (if any) in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless Matrix Studios Software from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or your misuse of the Platform.

9. Modifications to These Terms

We may revise these Terms from time to time. For material changes, we will provide at least 14 days’ notice through email or an in-platform notification. Continued use after the effective date constitutes acceptance. If you disagree with the updated Terms, your remedy is to stop using the Platform and delete your account.

10. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Suffolk County, Massachusetts.

11. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force. The unenforceable provision will be modified to reflect the parties’ original intent as closely as possible.

12. Contact

Need clarification on anything? Don’t hesitate to reach out.